Health inspectors ordered the closure of a Hastings surgery, it has been revealed this morning (Tuesday, July 28).
The Care Quality Commission (CQC) recently visited Cornwallis Surgery twice and said it was not happy with the standard of services being offered there.
Yesterday (Monday, July 27) a patient contacted the Observer to tell us her appointment at the surgery, based at Station Plaza Health Centre, had been cancelled because the surgery had no doctors.
Another patient contacted the Observer this morning, saying: “On Monday I called in to find a notice that the Quality Care Commission has closed the surgery for up to eight weeks. The only treatment being offered was a suggestion that patients go to the walk-in centre.
“I saw patients at the surgery in a state of confusion and distress. No appointments could be honoured and people were being told they would face a long wait at the walk-in centre.”
Ruth Rankine, the CQC’s deputy chief inspector of general practice, said: “Following two recent inspections, CQC is taking urgent enforcement action to protect the interests of the patients who are registered with Dr Amir Mir of the Cornwallis Surgery in Hastings.
“Where providers are not meeting essential standards, we have a range of enforcement powers we can use to protect the health, safety and welfare of people who use this service (and others, where appropriate). In this instance we have taken the decision to suspend the registration of the surgery for eight weeks.
“This will give the surgery the time and opportunity to receive support and advice required to provide good, effective, responsive, effective, well-led care.
“When we propose to take enforcement action, our decision is open to challenge by the provider through a variety of internal and external appeal processes.
“Although we will publish further information on this in due course, we are unable to go into detail at this time, as the provider is within their rights to appeal this decision.”
An NHS England spokeswoman said: “Cornwallis Surgery on Station Plaza in Hastings is temporarily unable to provide medical services following action by the CQC to suspend these services for eight weeks. This is so the practice can take action to meet the required standards of patient care.
“Our priority is to make sure patients can continue to access good quality GP services. Patients who need to see a GP can attend the Hastings walk-in centre, which is also located in the Station Plaza Health Centre. Patients can also get medical help or advice by calling NHS 111. For immediate, life-threatening emergencies, patients should continue to call 999.
“We will be writing to all affected patients to explain the necessary temporary closure of Cornwallis Surgery and will keep them update on how they will be able to continue to access local GP services.”
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