A care home has been placed in special measures after being rated ‘inadequate’ by health inspectors.
Southdowns Nursing Home, in Hollington Park Road, St Leonards, has been rated ‘inadequate’ for safety, caring and effectiveness, and ‘requires improvement’ for leadership and responsiveness, by the Care Quality Commission (CQC).
A report by the CQC states: “Management of people’s individual safety and skin integrity was poor and placed people at risk. There were not enough staff to meet people’s needs. People’s individual needs were not met due to staff delegation and numbers.”
Despite positive comments by residents and visitors, inspectors found care ‘mainly focussed on getting the job done’.
The report said: “There were not enough meaningful activities for people to participate in as groups or individually to meet their social and welfare needs; so some people living at the home felt isolated.
“The meal delivery was not efficient and we were told by people that they didn’t often get a hot meal at lunchtime. We also observed food left in front of people without being offered the support they needed to eat. We also could not be assured that people had sufficient amount of fluids to drink.”
Inspectors found chairs in bedrooms and communal areas were ‘not clean’ and stairs and banister rails were ‘grubby with remnant of spilled dried food’.
Southdowns Nursing Home has since put in place a ‘comprehensive action plan’ which will be delivered by a new management team.
A spokesman for the home said: “Great progress has already been made by this new management team with increased staffing levels, the implementation of a new training provider and approach, the complete re-decoration of all communal areas, the delivery of a wide range of new furniture and equipment and a renewed focus on dignity across all areas of the home to mention just a few.”
He thanked staff for their hard work and said the home was ‘committed’ to improving.
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