‘Inadequate’ care home in Hastings to close

St Pauls Care Home Picture by Google SUS-160403-112432001
St Pauls Care Home Picture by Google SUS-160403-112432001

A care home which was rated ‘inadequate’ in July 2015 has announced plans close its doors.

Residents at St Pauls Care Home, in Albany Road, Hastings, run by New Century Care (Hastings) Ltd, will be moved to one of the company’s sister homes in the town.

The home, which did not specify why it was closing, looks after people with conditions such as limited mobility, heart disease and diabetes and provides end of life care.

A spokeswoman for St Pauls said: “I can confirm that, after very careful consideration, we have taken the difficult decision to close the home.

“Our absolute priority over the coming weeks is to work with residents, families and the appropriate authorities to find the right new home to meet each individual’s needs.

“Where possible and appropriate, residents will be able to move to one of our two sister homes in the Hastings area.

“We are also consulting closely with our staff team, and wherever we can will seek to find alternative posts within those sister homes too.”

St Pauls was rated inadequate in all areas following an inspection by the Care Quality Commission last summer.

The report, published following an inspection in May, said meal times were ‘solitary and inefficient’ service with food being served to people who were in an inappropriate position to eat.

It said: “St Paul’s Care Home was not safe. Care mainly focused on getting the job done and did not take account of people’s individual preferences or respecting their dignity.

“People who remained in their bedroom received very little attention and at times people in the communal areas were left unsupervised with

nothing to engage with.

“Care plans did not always show the most up-to-date information on people’s needs, preferences and risks to their care.”

In a letter to the Observer, former manager Linda Astell, who worked at the home until 2015, said she spent 12 ‘wonderful years’ at the home.

She said: “It was more than just a job, it was a home full of love and laughter.

“The residents were well cared for and joined in the wonderful atmosphere and the staff many of whom have been there well over 10 years, are now sadly facing redundancies some moving to sister homes of the company.

“I have made lifelong friends there and it was a unique place, full of loyal loving people, and we had the greatest connection with our residents and their families and friends.

“I would like to say to the wonderful staff at St Paul’s well done for your loyal compassionate care, you have helped to bring comfort to many and stood by the families and friends of those in your care.”

New Century Care (Hastings) Ltd also runs Leolyn and Clyde House in Hastings which are nearby.

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