Hastings MP supports power cuts help register

Hastings MP Amber Rudd with UK Power Networks' customer adviser Debbie Carr and Sussex area manager Bill Blackburn
Hastings MP Amber Rudd with UK Power Networks' customer adviser Debbie Carr and Sussex area manager Bill Blackburn

A register for people to get extra help during power cuts was given the Hastings MP’s support at a pop-up event on Friday (November 6).

Amber Rudd was pleased to see UK Power Networks promoting its priority services register in the town to encourage residents to sign up.

The register provides support to those who rely on power for medical needs or may feel vulnerable without electricity.

“I was pleased to see UK Power Networks in Hastings promoting their priority service register,” Ms Rudd said.

“Power cuts are very rare but I would recommend that anyone who feels they might need extra help to sign up.

“There are a number of different ways in which they can provide support to suit your particular needs, and it only takes five minutes to join.”

The support provided by signing up includes a welcome pack with useful advice about preparing for a power cut, a 24hr priority phone number you can call until your power is back on, regular text message updates and a home visit from UK Power Networks staff or through its charity partnership with the British Red Cross.

There are currently 35,500 people signed up in East Sussex but the firm believe the figure should be higher.

The company’s Sussex area manager Bill Blackburn said: “Residents took away leaflets and signed up to our Priority Services Register on the spot.

“We also had some interest from local community police officers and parish councils who were keen to raise awareness in the community about the free help available for vulnerable customers during power cuts.

“All sorts of people can feel vulnerable without electricity.

“Our register is mainly there to help older people and those who rely on electricity for medical needs, but others with illnesses, disabilities or young babies at home can also sign up for the free help which is available if they have a power cut.

“Everyone seems to know somebody who could benefit.

“Our challenge is that people don’t always realise we keep the lights on, regardless of who they pay their electricity bills to, so it’s us they need to ring in a power cut and our engineers who fix the network.

“That’s why it’s important for us to know where our vulnerable customers are, so we can do our best to help them in the event of a power cut.”

You can still apply by visiting: www.ukpowernetworks.co.uk/priority, calling 0800 169 9970, or emailing .

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