Hastings care home commended by CQC inspectors

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A care home has been praised by inspectors for the quality of care it offers to residents with learning disabilities.

The Care Quality Commission (CQC) said Bishops Lodge, in Fearon Road, had a ‘clear set of values based on respect for people’, supported people to pursue their own interests and praised the level of freedom it encourages residents to exercise.

Inspectors said residents had a ‘good rapport’ with staff and the registered manager at the home, which provides accommodation and personal care to a maximum of six adults with learning disabilities.

The CQC, in its inspection, observed a ‘high level of positive energy and enthusiasm from people’.

Bishops Lodge, which is run by Craegmoor, part of the Priory Group, offers specialist training available to staff.

New team members undertake new ‘care certificate’ training, and all attend positive behaviour support training, the CQC report, published this week, added.

Julie Sinden, service manager, said: “We are delighted with this inspection outcome. Staff, residents and their relatives have an excellent bond, and it is pleasing that the CQC recognises that this creates a very supportive and effective care regime.”

Sarah Hughes, chief executive officer of Craegmoor, said: “Bishops Lodge is an excellent home, and it is pleasing to see that the service users enjoy living there. It is great that the CQC has acknowledged the huge emphasis Craegmoor places on staff training and professional development.”

The inspection took place in February.

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