Company warns of bogus callers

SOUTHERN Water is calling on customers to be aware of bogus callers following the wettest winter on record.

The company is continuing to carry out a range of flood-related work as well as its normal day-to-day activities.

Geoff Loader, Southern Water’s director of communications, warns that some people are taking advantage of this situation.

He said: “Our teams have been out in force to help reduce the risk of flooding in communities across the region during what has been the wettest winter on record.

“However, now the sun has come out so too do unscrupulous people who impersonate Southern Water staff in order to deceive and steal.

“Southern Water staff, as well as contractors working for the company, are aware of this procedure and are happy to wait while customers check their identification.”

Southern Water says it is taking the issue of bogus callers very seriously and reminds people to be vigilant at all times.

Customers are advised to attach the door chain before answering the door and check identification.

Customers can call Southern Water on 0845 278 0845 to confirm a caller’s identity.