Hastings estate agent wins award in national contest
An estate agent firm has won an award in a national contest.
John Bray Estate Agents, based in High Street in the Old Town, scooped The British Property Lettings Award for TN34.
Organisers of the awards said the company’s team performed outstandingly throughout the extensive judging period, which focused on customer service levels.
The firm has now been shortlisted for a number of national awards, which will be announced shortly.
Kate Darbyshire, director, said “We are so proud to have won this award, in what has been an exceptionally challenging year.
“We have been able to maintain our extremely high standards against the backdrop and I couldn’t be prouder of the team.”
The British Property Awards are one of the most inclusive estate agency awards providers, as they do not charge to enter.
The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels.
Robert McLean, from The British Property Awards, said: “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards.
“Our awards have also been designed to remove any opportunity for bias or manipulation.
“If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time.
“Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”
* Got a story? Ring reporters Richard Gladstone on 07803 505794 or Stephen Wynn-Davies on 07393 754494.
A message from the Editor, Gary Shipton:
In order for us to continue to provide high quality and trusted local news, I am asking you to please purchase a copy of our newspapers.
With the coronavirus lockdown having a major impact on many of our local valued advertisers - and consequently the advertising that we receive - we are more reliant than ever on you helping us to provide you with news and information by buying a copy of our newspapers.
Our journalists are highly trained and our content is independently regulated by IPSO to some of the most rigorous standards in the world. But being your eyes and ears comes at a price. So we need your support more than ever to buy our newspapers during this crisis.
Stay safe, and best wishes.