Sainsbury's card payment system fails as stores nationwide affected: Everything we know so far

Sainsbury’s stores nationwide, including Sussex and Surrey, are being affected by a major IT fault.

Card payments are not being accepted at hundreds of stores, with only cash accepted.

The supermarket has also had to cancel online and click and collect orders.

A spokesperson for Sainsbury’s said: “'Due to an error with an overnight software update, we are experiencing issues with contactless payments.

"All of our stores are open as usual today, accepting chip and pin and cash payments.

"Unfortunately, this also means we will not be able to deliver the vast majority of today’s groceries online orders and we are currently unable to contact customers directly, but will contact them as soon as we can to rebook orders.

"We apologise to customers for the inconvenience and are working hard to fix the issue.''

This latest statement comes after the supermarket chain said it was experiencing a ‘technical issue’ which was ‘affecting some stores’, groceries online service and ‘our ability to contact customers directly’.

In an update at 12pm, the supermarket chain said its online ordering system is ‘working as normal’ and customers can place a new order now for delivery ‘any time from tomorrow’ (Sunday).

A similar fault was experienced by McDonald’s on Friday. The system failure closed restaurants and disrupted orders around the world.