IT is with obvious regret that we read your article in last week’s Observer, with regard to the new Food Standards Agency (FSA) reviews and ratings of our restaurants.
We at Webbe’s, namely The Wild Mushroom, at Westfield, Webbe’s Rock-a-Nore, Hastings, and Webbe’s at the Fish Cafe, Rye, are extremely professional and trade on our excellent reputation of offering good quality food and service over the many years that we have been in business.
We thank all of our loyal and frequent customers who have supported us over the years.
We invite any of our customers in all three establishments to enter and view our kitchens at any time, if they so wish, to see for themselves our working practices and the areas in which their meals would be prepared and served from. We have nothing to hide.
We clearly understand the new rating system, and wish to assure all of our customers that all necessary work that was highlighted by our FSA visits has been carried out.
We have been re-inspected, and passed by the officers concerned. However the unfortunate thing is that the ratings are not then reassessed, but indeed published.
Like many of our fellow restaurateurs, it was paperwork and records that were not in place which affected our ratings.
Our customers who visit us regularly will know our high standards. Two of our establishments have open plan kitchens and our highly acclaimed Webbe’s Cookery School, where we invite you in to cook with us, is always on show.
If you have visited our stand at the Hastings Seafood and Wine Festival you will also be familiar with our high levels of cleanliness on full show to the general public.
We have always had excellent relations with our EHO inspectors, and intend to continue to do so. However we feel that this is another fine example of new legislation that just has to be met and adhered to. Please come and view for yourselves.
PAUL AND REBECCA WEBBE
Directors of Webbe’s Restaurants