Surgeries offer alternative arrangements for patients following Marlborough House fire

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The fire at Marlborough House yesterday (Sunday) has led to two doctors’ surgeries closing and unable to treat patients.

Carisbrooke Surgery and Warrior Square Surgery have both put arrangements in place to ensure that those with urgent health needs can be treated at alternative sites over the next week.

Due to the nature of the incident and current limited capacity at these alternative sites, both practices are unfortunately only able to provide appointments for their patients with urgent health needs at this time and are unable to honour pre-booked routine appointments.

NHS England (Surrey and Sussex) is supporting both practices so that longer-term arrangements can be made as soon as possible to restart routine appointments for patients while the practices are unable to access their Marlborough House surgeries.

Both practices had staff on site outside Marlborough House today (Monday) in order to provide patients and the public with information.

Any patients from Carisbrooke Surgery who have an urgent health need over the next week and who need to see a GP urgently should contact the usual Carisbrooke Surgery number on 01424 423190.

Patients can also call the NHS 111 service by dialling 111 if they are unable to get through on this number.

Health professionals from Carisbrooke Surgery will be using consulting rooms at the Churchwood Medical Practice, Tilebarn Road, St Leonards, for the rest of this week to treat their patients with urgent health needs.

Any patients from Warrior Square Surgery who have an urgent health need over the next week and who need to see a GP urgently should call the NHS 111 service by dialling 111. An alternative number will also be made available to patients as soon as possible.

Health professionals from the Warrior Square Surgery will be using consulting rooms at the walk-in centre based at Station Plaza to treat its patients with urgent health needs today and on Wednesday afternoon (July 31). For the rest of the week, the practice will be providing services for their patients with urgent health needs from South Saxon House Surgery at 150A Bexhill Road, St Leonards.

Carisbrooke Surgery and Warrior Square Surgery will be providing regular updates for patients on their websites about the current situation and how they can access services so patients are advised to check their websites for updates.

Sarah Creamer, NHS England (Surrey and Sussex) director of commissioning, said: “I would like to assure patients from Carisbrooke Surgery and Warrior Square Surgery that we are taking urgent action alongside both practices to ensure alternative arrangements are in place so that their patients can continue to access services while the Marlborough House site is inaccessible due to the fire which occurred over the weekend.

“We would ask patients and the public to bear with practice staff as we respond to this incident and hope they will understand the need to prioritise patients with urgent health needs at this time. NHS England is working to ensure that both practices can recommence routine appointments for their patients as soon as possible and will ensure patients and the public are kept updated about this.”

Log onto www.carisbrookesurgery.co.uk and www.warriorsquaresurgery.co.uk.