A CARE home manager has resigned and an area supervisor quit after an inspection revealed residents were at risk from harm and poor levels of hygiene.
The Care Quality Commission (CQC) has issued three warning notices to Regal Care Homes Ltd which runs The Park Beck in Upper Maze Hill, St Leonards.
Inspectors made an unannounced visit on September 9 and 10 this year.
They found steps had not been taken to make sure residents were receiving safe and appropriate personal care, treatment and support.
Inspectors found that appropriate standards of cleanliness and hygiene had not been maintained.
The report also revealed arrangements for medicine management did not ensure residents were protected against risk of harm.
The home manager tendered her resignation and the area manager has now left the company.
Specific details of the report have not yet been released by the CQC. A deadline was set as November 28 for standards to improve.
Ian Biggs, deputy director of CQC in the south, said: “We need to ensure that people living at The Park Beck are not at any immediate risk of harm.
“We are working with the provider to ensure the safety of all residents. This warning sends a clear and public message that Regal Care needs to address these issues as a matter of urgency.
“Our inspectors will return. If we find the home is not making the required progress we won’t hesitate to use our legal powers to protect the people who live there.”
A spokesman for Regal Care Homes said: “Prior to the inspection our internal auditing processes identified there were weaknesses relating to documentation that needed attention. However, there were no serious concerns relating to the actual delivery of direct care to the residents.
“Recently we moved a manager from Northampton to help the manager and purchased two new sluice machines to improve infection control. These are some of the steps we have taken to remedy the situation.”