Hospitals’ cancer services win praise in health survey

Conquest Hospital
Conquest Hospital
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CANCER services at the Conquest Hospital and Eastbourne DGH have been praised in a recent survey.

The East Sussex Healthcare NHS Trust, which runs both hospitals, was one of 160 hospital trusts providing cancer services that took part in the survey, which was published last Friday (August 17).

It was carried out by Quality Health on behalf of the Department of Health and Cancer Action Team.

In 18 of the 70 questions asked, the Trust is in the top 20 per cent in the country, and several areas showed improvement from last year.

Eighty-nine per cent of respondents rated their care as ‘excellent’ or ‘very good’, comparing to 88 per cent nationally; 86 per cent felt they were told sensitively that they had cancer, up from 81 per cent last year; 95 per cent did not have their admission date changed by the hospital.

Adult patients admittted to the Conquest or Eastbourne DGH with a primary diagnosis of cancer and discharged between September 1 and November 30, 2011, were included in the survey, and just over 600 patients responded.

Richard Sunley, the Trust’s deputy chief executive and chief operating officer, said: “The survey has illustrated the excellent quality of care delivered by the Trust and the multi-disciplinary teams providing these services should be highly commended for the level of achievement.

“There are some areas that we will look to improve but overall the results are very positive.” It is not the first time the hospital’s cancer services have been praised.

In April last year patients commended them in two national surveys.

Results from two national cancer patient experience questionnaires put East Sussex Hospitals NHS Trust in the 12 best performing in the country for patients with urological cancers, such as prostate cancer.

They covered those treated from January to March 2010.

In the survey for patients with urological cancers, the Trust was rated the best in Sussex and above the national average in 24 of 47 questions asked.

East Sussex Healthcare NHS Trust also provides community hospitals in Bexhill, Crowborough, Lewes, Rye and Uckfield and a number of clinics and health centres.