New helpline launched for pregnant women

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MUMS-to-be will now be able to get support and advice on their pregnancy over the phone, thanks to a new service being launched by hospital bosses.

On Monday, February 7, the Conquest launched its maternity triage line, putting mothers in contact with a midwife every Monday to Thursday from 8.30am to 7pm.

The hospital trust, which also runs Eastbourne’s District General Hospital, is running the service for a trial period of three months.

A spokesman for the hospital said: “This will provide women with access to high quality and consistent support and advice at the first point of contact and will decrease unnecessary admission to the maternity units.

“It is also hoped it will ensure the care of women is undertaken in the appropriate place at the appropriate time and avoid unnecessary travel for women and families.”

A senior triage midwife will accept all pregnancy-related calls, take a detailed history to fully assess the needs of the individual and direct the caller to the most appropriate area.

This could be the community midwife, the Day Assessment Unit, GP, delivery suite, antenatal ward or to stay at home.

All other non-pregnancy related calls will be accepted by the maternity liaison/ward clerk team.

Women wishing to use the new service should ring 01424 758091.

For general enquiries, such as appointments and visiting hours, contact the administrative team at the Conquest 01424 755255, extension 8933.