Bus drivers give pushchair parents the cold shoulder

Leanne Foster with Simon, Sophia and Tjay Ransom
Leanne Foster with Simon, Sophia and Tjay Ransom

A YOUNG couple are fuming after having to walk back home in sub-zero temperatures with their children because buses had no room for their pushchairs.

Leanne Foster, of Deepdene Gardens, Ore, and Simon Ransom, of London Road, St Leonards, bought a family day ticket, worth £5.80, on Friday in Ore to go Christmas shopping in town.

But they said three separate bus drivers refused to let them on as they had two pushchairs.

Mr Ransom, 22, said: “The first bus was fairly busy but there was room for more people to get on.

“There were people sitting in the front seats normally reserved for disabled people and those with pushchairs.

“The driver just told us to wait for the next bus.

“The second driver told us we could not get on as we had two pushchairs then closed the door. The same thing happened when the third one arrived.

“It’s absolutely disgusting.”

Mr Ramson said they tried to get a taxi back but said all were booked so they had no choice but to walk home from the town centre to Ore, which took an hour.

He said: “Our children, who are aged one and two, were absolutely freezing.”

Miss Foster, 23, said: “At the end of the day children have more priority on the bus that people who are capable of standing. Our children, TJay and Sophia, were screaming all the way home because they were so cold.”

Phil Medlicott, managing director of Stagecoach East Kent and Sussex, said: “There are dedicated wheelchair spaces on our buses. If there are no wheelchair users sitting in those seats they are normally taken up by people with pushchairs.

“We certainly cannot guarantee that every journey will have room for multiple pushchairs.

“Normally our vehicles will take up to three pushchairs depending on their size.

“Last Thursday and Friday there were less buses out on the roads because of the icy weather, which would have compounded this situation.”