Jaguar trained technicians return to service East Sussex customers

Jaguar technicians - James Miller and Paul Jackson.
Jaguar technicians - James Miller and Paul Jackson.
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For over 28 years Jaguar owners in Eastbourne enjoyed the benefit of having a Jaguar dealership on their doorstep.

So the closure of the town’s dealership in 2012 left many Jaguar owners across East Sussex questioning not only, why, but where now do they take their beloved Jaguar’s for maintenance and repair.

For most customers the thought of travelling a return journey of between 50 and 100 miles to have their Jaguar maintained by qualified Jaguar technicians was a little more than just inconvenient.

Then in 2011, the independent Jaguar specialist JAGtechnic relocated its business from London to its new home in Eastbourne.

With a client list that included Jaguar Heritage and experience gained from working on historic Jaguar’s valued in excess of £7m, the company soon attracted the attention of local Jaguar owners in need of help.

The company’s elite team includes Jaguar Academy trained technicians Paul Jackson and master technician James Miller.

Having previously worked at the former Eastbourne Jaguar dealership since 1986 and 1989 respectfully, the pair recently celebrated having provided 50 years of combined service providing maintenance for thousands of local Jaguar owners.

Paul Jcomments “Many of the cars and owners that come through JAGtechnic’s doors we had the pleasure of knowing for many years.

“There are thousands of Jaguar service books out there that have P.J or J.M initialled under a service inspection stamp.

“James and I have managed to clock up over 116,000 man hours between us maintaining Jaguar’s in Eastbourne.”

Customers are extremely impressed by the professional approach applied to all aspects of JAGtechnic’s set up.

On entering the reception customers are greeted by luxury leather seating, walnut veneered furniture and a spacious customer waiting area that overlooks the clean and professional workshop.

“Our customer referral rate has led to a 96% increase in new business over the last 12 months, leading to in excess of 600 Jaguar owners that now use our services,” added company founder and Managing Director Paul Chipp-Smith.

“We are extremely lucky to have reached such a wide market of Jaguar owners in such an unprecedented amount of time.

“We are one of a handful of independent Jaguar companies in the country providing customers with technicians trained to the highest standards by the Jaguar Training Academy.

“It is a great pleasure to be able to provide a much-needed service for local Jaguar owners”

JAGtechnic can also provide genuine Jaguar parts and accessories direct from Jaguar.

If you would like to know more about JAGtechnic and the highly-qualified services they offer, call 01323 508858 or pop in and view their modern premises at 7 Harvington Business Park, Brampton Road, Eastbourne, on the Hampden Park Industrial Estate behind Halfords and B&Q.